Shipping and Delivery
How It Works
All orders are shipped through our registered shipping partners, the likes of DHL, BlueDart, FedEx etc.
Shipping information is relayed through email, on the email id specified at the time of order placement.
Delivery of each order will be to the registered address of the customer as mentioned at the time of order placement only.
Reverse Pick-ups are arranged only for returns of damaged or incorrect deliveries. NO reverse pick-up is arranged for any kind of exchanges.
Delivery of the shipment is subject to the Courier Company. Vasansi Jaipur only guarantees timely dispatch within the delivery time mentioned, post order and/or payment confirmation, and is not liable for any delay in delivery by the shipping partner. Also, Vasansi Jaipur is in no way responsible for any damage to the order while in transit.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact helpdesk on (+91-8952070707)
Our Return Policy
Returns are subject to the following -
We have a clear NO return policy. Exceptions are made only under two conditions:-
1. The received product has a damage or defect.
2. The delivered product mismatches the order.
Returns are subject to the following -
1. Vasansi customer care should receive a formal notification of the return within twenty four hours of receiving the product. (Via Email at reachus@vasansi.com)
2. The product should be unworn, unused, in new condition, with tags on and in the same packaging as sent.
3. The product should not be a custom made ( Any customizations rendered to change from actual garment like color, Embroidery, Measurements)
4. A store credit is generally awarded with an year-long validity of the same amount to be redeemed against any product of the same or greater value.
Privacy Policy
All About Information Security
We do not hold any of your credit card information. This information is securely collected by the third party authorized payment processor. With the industry's most-advanced encryption, fraud prevention and protection policies, Secure Trading are dedicated to keeping your account safe and secure. Once your information reaches Secure Trading, it resides on a server that is heavily guarded both physically and electronically. Secure Trading servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
If you consent, to notify you of products or special offers that may be of interest to you, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.
Please check back frequently to see any updates or changes to our privacy policy.
Exchange Policy
Our Exchange policy is austere. Changing to a different color, work or style is never possible. Size exchanges are generally discouraged as most of products have a good margin, which can be easily altered. But, we do consider few special cases, owing to the following constraints-
A. Availability of the product to b exchanged to a different size
B. Product to be couriered by the customer only.
Terms Of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Delivery is within the mentioned time of product.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.